Managed Services
Managed technical teams that own scope, quality, and delivery.
Offload infrastructure management, DevOps operations, application support, or ongoing development to a dedicated Zenaide-managed team — so your internal engineers can focus on core product work.
What does Zenaide deliver as a managed IT services partner?
Zenaide assembles and manages a dedicated team that owns an ongoing operational scope — DevOps and platform operations, cloud operations, application support, or continuous delivery — under a monthly retainer. The client keeps strategic ownership; Zenaide owns the team, the on-call rotation, and the outcomes. Engagements are sized by scope and seniority, with transparent pricing before commitment.
- Dedicated, Zenaide-managed teams across DevOps, Cloud, Data, and App Support
- Monthly retainer pricing — sized by scope and seniority, never per-ticket
- Team onboarded in ~3–4 weeks, including knowledge transfer
- Internal team stays focused on core product, not operations
- Remote, hybrid, or onsite as the engagement requires
- Scale up, scale down, or transition to direct hire without renegotiation
Your best engineers shouldn't be fighting fires.
When your strongest technical talent spends their time on infrastructure maintenance, production support, and operational overhead instead of building product — you're losing competitive ground.
You need a managed partner who can own a scope reliably — with consistent quality, clear communication, and real accountability.
What we manage.
Managed DevOps & Platform Operations
CI/CD pipeline maintenance, infrastructure-as-code management, monitoring and alerting, incident response, and platform reliability.
Managed Cloud Operations
Cloud infrastructure management, cost optimization, security compliance, migration execution, and hybrid/multi-cloud support.
Managed Application Support
Production application monitoring, bug triage, performance optimization, release management, and L2/L3 support.
Managed Development Teams
Ongoing feature development, technical debt reduction, and product engineering — delivered by a dedicated team under Zenaide management.
Managed AI/ML Operations
ML pipeline management, model monitoring, retraining automation, inference infrastructure, and production AI system reliability.
How it works.
Scope definition
We define objectives, SLAs, communication cadence, and success criteria together.
Team assembly
We build a dedicated team matched to your scope — right skills, seniority mix, and domain context. Typical: 3–4 weeks.
Onboarding & transition
Structured knowledge transfer, tool access, and ramp-up. We don’t start the clock until the team is ready.
Delivery & optimization
Steady-state delivery with regular reporting, quality checkpoints, and periodic reviews to optimize scope and processes.
Why managed services over hiring.
| Managed Services | Internal Team | |
|---|---|---|
| Time to operational | 3–4 weeks | 3–6 months |
| Hiring & HR overhead | None | Full burden |
| Scalability | Adjust quarterly | New hiring cycles |
| Continuity risk | Managed redundancy | Single points of failure |
| Cost model | Predictable monthly | Salary + benefits + tools |
| Management overhead | Zenaide manages | You manage everything |
Get in touch
Reclaim your engineering team\u2019s focus.
Tell us what operational scope you need owned — we'll show you what a managed team looks like for your situation.